Privacy Policy

Last updated: May 17, 2026

Mower Masters Small Engine Repair ("Mower Masters," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you submit a quote request or book a service appointment, we may collect:

• Name and contact information (first name, last name, email address, phone number)
• Service address and ZIP code
• Equipment details (type, brand, model, description of the problem)
• Photos you voluntarily upload of your equipment
• Appointment date and time preferences

We do not collect payment card numbers or financial information directly — payments, if applicable, are processed through secure third-party processors.

2. How We Use Your Information

We use the information we collect solely to:

• Schedule and confirm your service appointment
• Send transactional SMS notifications (booking confirmations, reminders, rescheduling updates, and cancellation notices) to the phone number you provide
• Respond to questions or requests you send us by phone, text, or email
• Improve our service and customer experience

We do not use your information for marketing campaigns, sell it to third parties, or share it for any advertising purpose.

3. SMS / Text Messaging

By providing your phone number and submitting a quote or booking request, you consent to receive SMS text messages from Mower Masters related to your appointment. These messages may include:

• Booking confirmations
• Appointment reminders
• Rescheduling or cancellation notices
• Responses to questions you text us

Message frequency: Varies based on the number of bookings or interactions you initiate.

Message & data rates may apply depending on your mobile carrier plan.

To opt out: Reply STOP to any message at any time. You will receive a one-time confirmation and no further messages will be sent.

For help: Reply HELP to any message or contact us at (386) 215-9914 or noahhurley1234567@gmail.com.

Your phone number and messaging consent are never shared with third parties for marketing purposes.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only with trusted service providers who help us operate our business (such as our appointment scheduling platform and SMS delivery provider), under strict confidentiality agreements. These providers are not permitted to use your information for their own purposes.

5. Data Retention

We retain your contact and appointment information for as long as necessary to provide our services and comply with applicable legal obligations. You may request deletion of your information at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS notifications at any time by replying STOP

To exercise any of these rights, contact us at noahhurley1234567@gmail.com or (386) 215-9914.

7. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or SMS transmission is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our services after changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: noahhurley1234567@gmail.com
• Phone / Text: (386) 215-9914
• Address: 5 South St, Plainville, MA 02762